Hong Kong Delivery

BI offers weekly consolidated air shipments from London to Hong Kong at a rate of GBP 55 per case of 12 bottles.

At BI, we only ship wines under the very best possible conditions. Shipping to Asia has a few added complications, and so we offer our HK customers the very best in transport, facilities and service. Our years of experience as a wine merchant help ensure that your goods are handled correctly at every point during their journey - from our UK warehouse to their final destination in Hong Kong.


Air Freight Delivery: London to Hong Kong


BI guarantees the following services to all customers shipping wine from the UK to HK:
  • A 2 week lead time for wine shipment from the UK to HK.
  • Wine is insured throughout transportation.
  • Before transport, BI employees seal all cargo in the UK warehouse, and the wrapping is not reopened until the wine has been landed in the HK warehouse for inspection.
  • Once sealed, a forwarder collects and delivers the wine directly to Heathrow airport.
  • Goods are then flown from London to Hong Kong on a direct, non-stop air flight in a pressurised aircraft cabin.
  • From the plane, BI unloads the wine into an airport temperature-controlled storage facility.
  • From the airport, a temperature-controlled truck transports from the airport to BI's HK warehouse.
  • Once at BI's Hong Kong Quality Assurance Agency (HKQAA) Certified warehouse, the wine is sorted, inspected, and placed in temperature-controlled storage (between 12°C to 16°C and 60% to 85% humidity).
  • All wines are clearly labelled with unique rotation numbers, which are logged under the relevant customer's name and individual account code.
  • Once at the warehouse, the wines are protected by a state-of-the-art fire system and 24/7 CCTV surveillance of the premises.
  • Any wines undelivered or not collected from our HK warehouse after 30 days will be subject to storage charges of GBP 3.00 per case per month.
  • Wine storage is available at our Hong Kong warehouse. Please contact your BI HK salesperson or email sales@bordeauxindex.com for more information.


Delivery Truck Features


BI's team of temperature-controlled vans and trucks all include the following features:
  • Temperature-controls set between 14°C and 18°C.
  • An ‘Insulated Goods’ container for wine storage.
  • Lockable side door.

Delivery Charges


BI offers weekly consolidated air shipment from the UK to HK at a rate of GBP 55 per case of 12 bottles. Further details to note include:

  • The GBP 55 freight charge includes onward delivery in a temperature controlled vehicle to a single delivery address in Hong Kong.
  • The minimum shipping charge is GBP 55 (regardless of the number of bottles).
  • BI's minimum order value is GBP 100.
  • Deliveries to areas such as Tung Chung, Ma Wan, Discovery Bay or outlaying islands will incur an extra toll. Please contact your BI HK salesperson or email sales@bordeauxindex.com for more information.

Delivery Dates and Times


  • BI HK delivers on Monday-Saturday (inclusive).
  • BI HK does NOT deliver on Sundays or statutory holidays.
  • A private address (home, office, warehouse, hotel, etc) is required for delivery. Deliveries cannot be made to public locations (such as car parks, ferry piers, train / airport terminals,etc)
  • Standard deliveries should arrive at their destinations between 10:00 to 14:00 hrs OR 14:00 to18:00 hrs (HK time).
  • Cut off times for next-day delivery requests are as follows:
    • Monday deliveries must be requested by 13:00 hrs (HK time) on the previous Friday.
    • Deliveries on Tuesday to Saturday must be requested by 13:00 hrs (HK time) on the day before delivery.
  • BI HK designates the following specific days for warehouse deliveries:
    Warehouse Delivery Day
    Crown Wine Cellar
    Wednesday
    Other Warehouses
    (e.g. Metro Wine Cellar and JAS)
    Thursday
    HK Wine Vaults
    Friday


Further Points to Note


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